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Shift Manager Job Description - Bridgwater

Shift Manager

Location: Bridgwater

Salary: £12.50 per Hour

Contract Type: Full-time, Permanent

About the Role

We are seeking a dedicated and enthusiastic Shift Manager to join our team in Bridgwater. This pivotal role within our Catering & Hospitality division is essential to the ongoing success of our DPSW operations. As a Shift Manager, you will be at the heart of our service delivery, ensuring smooth day-to-day running of the shift while upholding the highest standards of quality and customer satisfaction.

Key Responsibilities

• Lead and motivate the team during your shift to deliver excellent customer service.
• Manage staff rotas, ensuring appropriate cover and compliance with labour regulations.
• Oversee food preparation and presentation, maintaining hygiene and safety standards.
• Monitor stock levels and assist with inventory management to minimise waste.
• Handle customer enquiries and resolve any issues promptly and professionally.
• Ensure compliance with health and safety regulations and company policies.
• Support training and development of team members to enhance performance and skills.
• Report shift performance and any incidents to senior management.

Required Qualifications & Experience

• Previous experience in a supervisory or management role within the Catering & Hospitality sector.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Good organisational and time management abilities.
• Knowledge of food safety, hygiene standards, and health & safety legislation.
• Ability to work under pressure and adapt to a fast-paced environment.
• Flexibility to work varied shifts including evenings, weekends, and public holidays.

Benefits

• Competitive hourly rate of £12.50.
• Permanent, full-time contract offering job security.
• Opportunities for career progression within a growing company.
• Comprehensive training and ongoing professional development.
• Supportive and friendly working environment.
• Employee discounts and other hospitality-related perks.
• Statutory holiday entitlement and pension scheme participation.

How to Apply

If you are passionate about delivering outstanding service and leading a dynamic team, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role to our recruitment team via our careers page or through job boards like Indeed and Total Jobs.

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