Instore Team Member

Instore Team Member - Cardiff Cathays | Solent Pizza Delivery

Instore Team Member – Cardiff Cathays

Salary: £7.55 to £12.21 per Hour

Position: Full-time, Permanent

Location: Cardiff Cathays

About Us

At Solent Pizza Delivery T/a Domino's, we pride ourselves on delivering exceptional food and customer service experiences. Our Cardiff Cathays location is at the heart of the community, and we are looking for passionate, reliable Instore Team Members to join our dedicated team. This role is vital to our continued success and growth, and we are committed to offering a competitive salary package that reflects your skills and dedication.

Role Overview

As an Instore Team Member, you will be the friendly face welcoming customers, preparing delicious pizzas, and ensuring the smooth operation of the store. This role requires enthusiasm, a team-oriented mindset, and a keen eye for quality and detail. Whether you’re taking orders, assisting with food preparation, or maintaining a clean and safe environment, your contribution will be essential to creating memorable customer experiences.

Key Responsibilities

• Greet customers warmly and take orders accurately, either in person or via phone.
• Prepare and assemble pizzas and other menu items following company recipes and standards.
• Ensure all food hygiene and safety standards are strictly adhered to at all times.
• Maintain cleanliness and organisation of the instore environment, including kitchen, counters, and dining areas.
• Operate point of sale (POS) systems efficiently and handle card payments responsibly.
• Assist with stock rotation, deliveries, and inventory management to minimise waste.
• Work collaboratively with colleagues to meet daily targets and ensure excellent customer service.
• Support training and development initiatives to continuously improve skills and service quality.
• Respond promptly and positively to customer feedback and resolve any issues professionally.

What We’re Looking For

• Previous experience in catering, hospitality, or retail environments is preferred but not essential.
• A friendly, positive attitude with excellent communication skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong team spirit and willingness to support colleagues.
• Flexibility to work various shifts including evenings, weekends, and bank holidays.
• Basic numeracy and IT skills, especially using POS systems.
• Commitment to maintaining high standards of cleanliness and food safety.

Benefits

• Competitive hourly pay ranging from £7.55 to £12.21, reflective of your experience and performance.
• Permanent, full-time role offering stability and career progression opportunities.
• Training and development programmes to help you grow your skills and advance your career.
• A supportive and friendly working environment where your contribution is valued.
• Automatic enrolment into company pension scheme.
• Holiday entitlement in line with statutory requirements, plus additional company days.

How to Apply

If you’re passionate about delivering great food and excellent customer service, and you want to be part of a vibrant team in the beautiful Cardiff Bay area, we’d love to hear from you. Please submit your CV and a brief cover letter explaining why you’d be a great fit for this role via our company career page or through the job board where you found this listing.

Join Solent Pizza Delivery / Domino's and help us bring smiles to every customer’s face with every pizza we make!